is here! Shop now, pay later in 4 easy installments
At Velasienne, your experience matters as much as the products themselves. We are committed to offering attentive, transparent, and personalized support at every step.
How to Reach Us
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Email: orders@velasienne.com
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Hours: Monday–Friday, 9:00 AM – 6:00 PM EST
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Response Time: Within 24–48 business hours
Support We Provide
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Order tracking and updates
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Product recommendations and guidance
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Ingredient information and safety inquiries
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Assistance with billing and payments
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Help with damaged, defective, or missing items
We believe beauty is personal, our customer service is designed to be the same.