Velasienne

Terms of Service

Welcome to Velasienne. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

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1. Acceptance of Terms

By using Velasienne’s website, placing orders, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

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2. Eligibility

You must be at least 18 years old or of legal age in your jurisdiction to make purchases on Velasienne. By using our services, you represent that you meet this eligibility requirement.

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3. Account Registration

• To make purchases or access certain features, you may need to create an account.

• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

• Velasienne reserves the right to suspend or terminate accounts that violate these Terms.

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4. Product Information & Orders

• Velasienne strives to provide accurate product descriptions, pricing, and availability, but errors may occur.

• We reserve the right to cancel or refuse orders in the event of errors, stock issues, or suspected fraud.

• All orders are subject to acceptance by Velasienne.

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5. Payment

• All payments must be made via accepted payment methods listed on our website.

• Prices are listed in Canadian dollars (CAD) and are subject to applicable taxes and fees.

• By placing an order, you authorize Velasienne to charge your selected payment method.

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6. Shipping & Delivery

• Shipping times are estimated and not guaranteed.

• Velasienne is not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances.

• Risk of loss passes to the customer upon delivery to the carrier.

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7. Returns & Refunds

Please refer to our Return & Refund Policy.

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8. Intellectual Property

• All content on Velasienne, including logos, images, text, graphics, and product descriptions, is owned or licensed by Velasienne.

• You may not copy, reproduce, or distribute content without written permission.

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9. User Conduct

You agree not to:

• Use Velasienne for any unlawful purpose.

• Interfere with or disrupt the website or servers.

• Post or transmit harmful, offensive, or misleading content.

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10. Limitation of Liability

• Velasienne is not liable for indirect, incidental, or consequential damages arising from use of the site or purchase of products.

• Our liability for any direct claim is limited to the purchase price of the affected product.

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11. Third-Party Links

Our website may contain links to third-party websites. Velasienne is not responsible for the content, privacy practices, or availability of these sites.

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12. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law provisions.

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13. Changes to Terms

Velasienne reserves the right to update or amend these Terms at any time. Continued use of the site constitutes acceptance of the updated Terms.

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14. Contact

For questions regarding these Terms, please contact:
Email: hello@velasienne.com